Utilities
According to the EPA, effectively managing all aspects of operations is critical for all utilities, regardless of size or location, in order to ensure their long-term sustainability and to keep the communities they serve strong, safe, and sustainable. Resources available in this sub-theme include performance indicators for utilities, country-wide utility reviews, and water utility conference reports, among other resources that support sustainable utility management.
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Utilities Resources
Drought Response and Recovery Guide for Water Utilities
Published:
March 1, 2016U.S. Environmental Protection Agency
This interactive, user-friendly guide provides worksheets, best practices, videos and key resources for responding to drought emergencies and building long-term resilience. The guide relays lessons learned from seven small- to medium-sized utilities nationwide that have responded to extreme drought...Read more
Regional focus:
GlobalLow-income Customer Support Units: How utilities are successfully serving poor people
Published:
January 18, 2016WaterAid
Over the last decade, it has become common knowledge that residents of low-income urban communities are paying for effective, affordable pro-poor WASH services. A few smart utilities have pioneered ways of providing viable inclusive services. WaterAid has worked with some of these utilities over...Read more
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