As part of a new series which AWE has launched on showcasing Exemplary Programs of its members, this webinar will feature the internationally recognized CII programs of City West Water in Melbourne, Australia. During Australia's epic 10-year drought, water suppliers in southeastern Australia needed to get deep reductions in their business customer water use. This 90-minute webinar, held on May 6, features the creative business Productivity and Efficiency program examples developed by City West Water and offers practical advice on how to set up these innovative programs in your service area.